Terms & Conditions
Welcome to PashmCraft! These terms and conditions apply to PashmCraft and UNMIR INC., the company that owns the PashmCraft brand. These terms and conditions govern your access to and use of our website, as well as your purchase of our products. Please read them carefully before using the website or making a purchase.
1. General
1.1. These terms and conditions govern all transactions and interactions between PashmCraft (referred to as “we,” “us,” or “our”) and the customer (referred to as “you” or “your”).
1.2. PashmCraft reserves the right to modify these terms and conditions at any time without prior notice. Updates will be effective upon posting on our website.
2. Website Use
2.1. Eligibility:
- You must be at least 18 years old to make a purchase or use this website. If you are under 18, you may use the website only with the involvement of a parent or guardian.
2.2. User Conduct:
- You agree to use the website only for lawful purposes and in a manner that does not infringe on the rights of others.
- You must not engage in activities such as hacking, transmitting viruses, or disrupting the functionality of the website.
2.3. Account Responsibility:
- If you create an account on the PashmCraft website, you are responsible for maintaining the confidentiality of your login information.
- PashmCraft is not liable for any unauthorized access or use of your account.
2.4. Prohibited Actions:
- You may not reproduce, distribute, or sell any content from the website without prior written consent from PashmCraft.
- Automated systems (e.g., bots, crawlers) are not permitted to access or interact with the website.
3. Website Content
3.1. Accuracy of Information:
- We strive to provide accurate product descriptions and information. However, errors may occur. If you discover inaccuracies, please contact us at contact@pashmcraft.com.
3.2. Intellectual Property:
- All content on the website, including text, images, graphics, and logos, is the property of PashmCraft and is protected by copyright and trademark laws.
- You may not use our content for commercial purposes without explicit permission.
3.3. Third-Party Links:
- The website may include links to third-party websites for additional resources or information. PashmCraft is not responsible for the content, security, or privacy practices of third-party sites.
4. Limitation of Liability
4.1. Website Availability:
- While we strive to maintain uninterrupted access, PashmCraft does not guarantee the website will always be available or error-free.
- We reserve the right to suspend or terminate access to the website for maintenance, updates, or other reasons without prior notice.
4.2. Data Security:
- PashmCraft employs reasonable measures to protect your data but cannot guarantee absolute security. You use the website at your own risk.
5. Privacy Policy
5.1. PashmCraft respects your privacy and handles your personal information in accordance with our Privacy Policy, which is available on the website.
6. Governing Law
6.1. These terms and conditions are governed by the laws of India. Any disputes arising from the use of the website or purchases will be resolved in the courts of Srinagar, Jammu & Kashmir, India.
7. Products
7.1. All Pashmina shawls and stoles are handmade and hand-embroidered, making each piece unique. Slight variations in design, color, and size are natural and not considered defects.
7.2. Product images on our website are for representation purposes only. Colors may vary slightly due to screen settings, lighting, camera use and similar industry accepted variations.
8. Pricing and Payments
8.1. All prices are listed in INR for Indian customers and in relevant currencies for international customers where applicable.
8.2. PashmCraft reserves the right to change prices at any time without notice.
8.3. Payment must be made in full at the time of purchase through the available payment methods on our website.
9. Shipping and Delivery
9.1. Shipping timelines and policies are detailed in our Shipping Policy.
9.2. Customers are responsible for providing accurate shipping information. We are not liable for delays or losses caused by incorrect details.
9.3. International customers are responsible for customs duties, taxes, and any additional charges imposed by their local authorities.
10. Returns and Exchanges
10.1. Returns are accepted for orders within India, subject to our Return Policy terms.
10.2. International orders are not eligible for returns due to shipping and customs complexities, but we encourage customers to contact us at contact@pashmcraft.com for assistance in case of issues.
11. Contact Information
For questions or concerns about these terms and conditions, please reach out to us at:
Email: contact@pashmcraft.com